Hyster enjoys a unique relationship with our clients. We strive to produce total client satisfaction created through world class manufacturing. Our objective is to anticipate the requirements of all our clients along with address them with lift trucks which deliver the value, the performance and the dependability that they demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and provide an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Every Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold all employees responsible for constant quality, combined with the 5s workplace organization in place to help us achieve it.
Hyster offers a variety of excellent features as standard with all our products. By remaining committed to our focus on safety and quality, and by being innovative from beginning to end, we provide some of the best material handling machinery on the market. These are only some of the reasons the corporation has become a leader in the business.